Illinois...Cook, Dupage & Lake Counties       

Everything was great from beginning to end.  From the first appointment for an estimate, Dan not only arrived promptly but took the extra step to call 30 mins beforehand to let me know he was on his way.  Dan was very professional - by first taking off his shoes without hestation before he came in.  He went over everything and provided some additional line item costs should I decide to do some additional work.  I had a printed estimate in my hand before he left ~20 mins later! I told him I was gathering a few other estimates and would get back to him should I decide to go with them.  He mentioned that if I found another competitor that detailed out the same work that came in at a lower cost than their price, that he'd be willing to work with me on getting a reduced cost. After a couple other estimates, I planned to go with another company but their schedule wasn't as accommodating/quick for me so I gave Dan a call to see if he could get closer to this competitor's cost ($200 less).  While he did not match the cost of the lower bid, he did come close to the middle and offered me an additional $85 off the cost of the original estimate.  The reduction was in addition to the Angie's List discount as well.  I was sold! Not only did I have a great experience with the estimate and their flexibility to work with me on cost, I got an appointment to complete the work right away that worked for my schedule perfectly.  The guys who came out to do the work were great.  They were running behind on the job before me but called me 2hrs in advance to let me know they were running behind and that he would call me in an hour to give me a more concrete time.  This worked out even better for me.  Justin did as he said and called back with their arrival time.  They were actually right on time while I got stuck in traffic an extra 10 minutes! Again, Justin and the other guy (can't remember his name) were professional, courteous, got right to work and were finished in a couple hours - just as I'd been told.  My shower looks great!
-Candy Sparks, Chicago, IL

I felt very comfortable with the salesman and he was great about answering all my questions and I did call him on his cellphone several times when I thought of new ones. Although this isn't a cheap service, their estimate was lower than another company. The other company though was planning to regrout which may be more work but we went with Sir Grout mainly because they felt they could get it back to looking great without risking tile damage via regrouting process. I almost got teary from how great it looked. There was nothing for me to clean up and I didn't smell any chemical odors. Although the charge to color seal the floor was only $60 more, decided to skip to skip since we were moving shortly and I wasn't convinced it would make a big difference even though the salesman counseled it would and he was right. I would absolutely use them again.
Mara Gaudette, Chicago, IL


Dan was prompt in coming out to give the estimate, provided ample information regarding materials and labor involved in the job. This is one of those projects that most don't think of having done and after having my bathroom rehabbed the year before wanted to make sure I maintained the grout work. It still looks good one year later so the job was well done.
Mathias Sucan, Chicago, IL


Grout in kitchen and dining room cleaned and partially replaced, caulking around edges of kitchen wall tiles,
The guy (Dan) who did the quote was punctual, professional, and sent a detailed quote by email the next day. The estimate was slightly higher than a competitor's, but after a small price reduction I went with this company since they seemed more thorough and professional. The work was done quickly and was good quality - all grout in my kitchen and dining room was cleaned and partially replaced; the grout is now a uniform color and looks great! Maybe a few dollars more overall but well worth the extra $ for the quality of work.  
-richard troxel, Woodale, il


The bathrooms turned out great.  Mitch (employee) did an amazing job with the grout cleaning.  It looked better than when we moved into the place (should have been the first thing we did prior to moving in).  Mitch provided me with directions on how to keep up with the clean tile after their cleaning, but this is what one should expect when you pay to have grout cleaned.  What wasn't expected was the level of professionalism.  When Dan came out, he provided a printed estimate within a half an hour.  We set up an appointment and they showed up at the correct time.  No 4 hour window.  They respected our home and family and cleaned up after themselves.  
Give Dan a call.  You won't regret it.
david D, chicago, il

Like most of us today, we are inundated daily with telephone sales pitches and more ads in our post office box than actual mail. It wasn't always this way but it forces us to be more selective about what we read or even calls to which we chose to listen. Somehow, your mail ad got through to us. Timing certainly makes a difference and we knew or new home needed grout work in our master bathroom.

Despite my wife's suspicions, she accepted the appointment I made for an estimate from Sir Grout. Dan, the owner and all around good guy, gave what I believed to be a reasonable estimate. He also explained the process he would be going through in great detail. One always takes a risk, particularly when time consuming but sensible references are not performed. We took that risk because we have so much on our plate that we haven't even finished unpacking from our first of the year move. Dan also exuded confidence. I was taking a major risk with my marriage but my gamble was rewarded. He showed up on time and spent the entire day, turning down our dinner offer, to complete a job that was bigger than even he expected. He also left the job site cleaner than when he started. We're checking to see if he might be branching into housekeeping!

We followed his instructions on how to treat the grout initially and he even left a bottle of grout to be used on any spots that might have been missed or pop up by accident later. So far, I can only say our "gamble" paid off and I am happy to offer my recommendation for Sir Grout to others seeking his service down the road.

John B.
Glenview, Illinois

Sir Grout did a really wonderful job on the grout on the floor in all three of my bathrooms. The bathrooms look new and the floors themselves are so clean and fresh.

His workers were prompt, polite, got the job done in a few hours and cleaned up. I highly recommend him.

Take care.

Roz Isaacs 
Chicago, Ill

When we moved into our new condo, our kitchen floor had an unexplained orange residue stuck to the grout. Mops didn't work, scrubbing didn't work and the floor looked dingy and worn. Sr. Grout steamed cleaned everything thoroughly and brightened up the room with a nice gray/white sealant. Now we feel safe when our new puppies are sniffing around the kitchen."

Kristin S.
Chicago , Ill

I had no idea that the grout on my ceramic tile floor could even be cleaned. Basically, I'd given up on cleaning it myself, after many attempts with no visible improvement. I thought that I'd have to replace all of the grout and thought, "what a mess!" Sir Grout cleaned everything, brightened the grout, and "sealed the deal." The floors look new! I can't believe that I waited for seven years to take care of this.

Dan and his assistant were professional from start-to-finish. It was a pleasure working with them.

Don't wait! Take care of your ceramic floors NOW. You'll be glad that you did.

Laural R.
Buffalo Grove, IL

Sir Grout cleaning and restoration in our kitchen, laundry room, powder room, hallway and master bath.

Dan's two workers arrived on time and were very courteous. They worked
hard and did a very good job of cleaning and restoring our ceramic tile. In most areas it looks like new now, although the previous owners of our house probably installed the tile a couple of decades ago.

How does the value of the work compare to the price? I got exactly what I paid for.

What did you like most about this contractor? everything

Kathy L Illinois

Dan Lundstedt was extremely professional, very easy to work with and did a wonderful job cleaning and re-sealing the grout to my ceramic floor. The job was done quickly and everything was left very neat and clean. The floor looks amazing! It really looks like I put in all new
tile. He will be doing another room in my home in the very near future.

How does the value of the work compare to the price? I got more than my money's worth

Have you used this company before? This is the first time I've used this company

What did you like most about this contractor? Very friendly and easy to deal with.

What surprises came up during the course of the work? None

What words of advice would you give other members considering this contractor? Give Dan an opportunity to do the work you need. He is
very easy to work with and answers all your questions honestly.

Mary

Dear Sir Grout,

I had my bathroom floor and wall tile cleaned and repaired, and the work is excellent! The place is 45 years old and I'm sure it looks better now than when it was built!

William H. 
Oak Park, Illinois

Hi Dan,

I just wanted to drop you a quick note saying thank you! So far so good. We let it set 48hours... Mitch was great! It looks good and we are very HAPPY! Next is Kitchen tile.. We will be in touch soon.

Best,

Dan

Dear Dan:

Thank you for your help with our home improvement project. We also wanted to let you know what an excellent job Justin and Alex did at our home at 626 Washington in Wilmette on June 16. They were very courteous, professional, and hard-working. These young men are a credit to your organization. Please let them know how much we appreciated their efforts. You have an excellent company, and we would gladly use your services again in the future and/or recommend you to other home owners.

Sincerely,

Erin and Bill McCune