Arizona...Greater Scottsdale Grout Cleaning Services

SIR GROUT® Tile Care and Cleaning
7750 E McDowell Road
Suite: 11531
Scottsdale, AZ 85271

To Whom It May Concern:

I wanted to write this unsolicited letter as a reference for Sir Grout because of the wonderful service I received when they cleaned and regrouted my floors recently.

Our floors had not been professionally cleaned in years. The grout looked dark, and stained in some places. We had even contemplated replacing the tiles because of their age and appearance, but did not due to the amount of work involved.

Last month I visited a neighbor while Sir Grout was refinishing her floors. It was amazing to see the difference in her floors! Because her tile looked so good, I called for an appointment. Brian, the owner of Sir Grout returned my call immediately.

Usually when a company is invited into a home for an estimate, there is the temptation on the part of the company to oversell in order to land a large job. I was happy when Brian said that we could wait on a fairly newly installed bathroom since the grout was in good condition. How refreshing to meet a professional who was willing to work with the homeowner’s budget.

The work was scheduled for 9 AM and I was delighted to see Brady at exactly 9 AM! Having waited endless hours for service people in the past, I truly appreciated his punctuality.

The work done by Brady and Brian was exceptional! They moved furniture carefully, did a magnificent job cleaning and repairing the old grout, and made my floors look brand new! They expected to be done about 3:30, and were completely finished and cleaned up by 3:15. Again, this may seem like a small thing, but time is valuable and it was wonderful to have competent service people who did not disrupt my schedule.

I cannot say enough about the professionalism and quality work of Sir Grout. I plan to have them come back annually to freshen up my tile floors. I recommend them without reservation and will refer my friends. Thanks, Sir Grout, for my beautiful “new” floors!

Ellen Drew Speranzo

Brian,

Joe and I can't thank you enough for a job well done! It surpassed our expectations! You and your men were prompt, informative, respectful, neat and hard working! We can't praise you enough. We love our "new" floor. Wow, what a difference. Again, thank you and we tell all our friends, don't get a new floor---just have Sir Grout come out to clean the floor and re-stain the grout. You will be amazed at the difference it will make. We were. Thank you for everything and continued success with your business.

Sincerely,

Joe and Mary Lou

I hired Brian at Sir Grout last week and I would like to share my experience. Brady and Evan who work with Brian showed up on time and were very polite professional and extremely capable young men. I was concerned about moving my expensive art . Every piece was taken out and placed back with great care.

About 2 years ago I hired the Grout Dr to do my floor and was very unhappy with the results. A few months later my floors were worse than before they did the work. With Brian and Sir Grout my floors have not looked as clean in 13 years. I would recommend their service without any reservations. Thanks for a great job.

Enid in Glendale, AR

We had Brian clean and restore our grout and tile yesterday and wanted to let you know how professional he was and the beautiful work that he did. We are 100% satisfied with the results. Our tile and grout look brand new. We just had the inside painted two weeks ago and now with the clean grout and tile, it is like having a brand new home and we are so very happy with Brian and his workmanship and his helper as well.

We found him to be highly professional and so well-mannered and polite. He took such great care of my snow-white carpet and furniture. We will definitely recommend Brian and Sir Grout to everyone we know.

Thank you so much again, Brian. IT IS BEAUTIFUL!!!!

Judy C. - Scottsdale

We were very pleased with Brian’s presentation; he explained thoroughly his product and service in very professional manner. A no-pressure presentation. Brady, Brian’s tech, arrived on time and explained again what he was going to do. Brady was also very professional. We are pleased with the tile cleaning and grout service that was performed. We highly recommend Sir Grout.

Don & Marie Preston, Chandler, AZ

Brian and his team are true professionals from 1st contact to final completion. Fair price and great follow-up. He really wants to make sure its right and you are happy. I cant believe how great my tile and grout look. Looks brand new again. Worth every penny. I will be referring every one I know to Brian and Sir Grout.
- Rita Scottsdale, AZ

Brian,

We would like to express our sincere thanks to you for the fabulous job you did restoring our foyer and family room tile. Your professionalism and the quality of your work is very impressive. The outcome of the restoration is amazing and we are truly "delighted."

Diane & Gene Loven
Scottsdale, AZ

Brian,

I recently had the tile and grout cleaned and sealed throughout my house and Brian and Brandy did a fantastic job. My 18 year old tile and grout looks brand new. They were punctual and very professional and the tile and grout far exceeded our expectations! Thanks for the beautiful job and we will refer you and your company to anyone

Carol Miller
Chandler, AZ

Dear Brian,

We just wanted to tell you how much we love the work that you and your company did for us! I love our tile now...I just never knew that it was so pretty!! I sent you some before and after photos, if you need to use them go ahead. All of my friends are amazed at your work!! Thanks again for making me love my love my floors!

Before
Before

After
After

Barbara

Over 600 square feet of tile (kitchen, hallway, and one bathroom) cleaned. Grout lines were steamed cleaned and stained to match the tile. Stain was a combination stain and color sealer. The owner, Brian, tested several different shades before we agreed on a particular color. He arrived on time, got right to work, and was very professional. Took the time to explain what he was doing. Covered a few minor areas at no charge. Took the time to go over some areas that needed extra attention. Cleaned up and buffed everything before he left. Made the floor look brand new.

Additional Questions Answered when completing this report
How much did the final cost compare to the original estimate? right on
How does the value of the work compare to the price? I got more than my money's worth
How far in advance did you schedule the work? 1-2 weeks

If no, what was the other source? Coupon flyer.
Have you used this company before? this is the first time I've used this company
What did you like most about this contractor? Explain everything at every step.
What did you like least about this contractor? n/a
What surprises came up during the course of the work? None.

What words of advice would you give this contractor? Keep up the good service

Scottdsdale, AZ

Dear Brian:

Earlier this week you completed the cleaning of our tile and the re-staining and sealing of the grout in our kitchen, hall, laundry and guest bath. We were extremely pleased with the result. The grout & tile now looks as new as the day we built our home over 12 years ago. Your expertise and thorough work really made a difference.

Thank you,
Larry & Nancy Taylor

My experience with Sir Grout was definitely a positive one! Brian was professional, prompt, and very friendly. He was able to do the job two days after giving me the estimate. I feel I received more than what I paid for and I couldn't be happier!

Bob, Scottsdale, AZ

Sir Grout cleaned the grout in our home and did a great job. The difference in the appearance of our floors was remarkable.

The people involved were friendly, skilled and very professional. They were extremely careful with our furniture and the owner was personally involved.

I highly recommend them to anyone looking for a quality job.

Jim Wichterman, Scottsdale

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I wanted to thank you for the excellent job the guys did cleaning, polishing and sealing our Travertine floor. It was a large area and they worked a long time and it shows. It looks so beautiful I don't even want to walk on it. Every bit of light reflects off our floor now. Thank you!

Traci Van Egmond

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We recently had Brian and the guys out to clean and restore our tile floors. They look like NEW.They crew showed up on time, did a very professional job and actually finished ahead of schedule. We would highly recommend Sir Grout to anyone who would like there tile floors to look like new again. We are very happy and would not hesitate to call them again.

Mike & Marcie McCormish

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Brian came to my home in Scottsdale, AZ today to clean, stain and seal my grout. I was impressed with what a wonderful job that both Brian and the gentleman that worked with him completed. They are courteous, professional, hardworking, fast and neat. The floor looks new and beautiful. They exceeded my expectations, which is not easy!

Thank you for a job well done. I will certainly recommend your service.

Jan F.

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Dear Sir(s) Grout;

I just wanted to drop you a note to let you know how pleased I am with my recent experience utilizing Sir Grout's service. I have fallen back in love with my house since having the grout on my floors cleaned and resealed. What an incredible difference it has made!!!

I found my local Sir Grout representative, Brian Simonitsch, to be extremely pleasant, punctual and very hard working. I would recommend him and Sir Grout's service in a heartbeat!

Keep up the good work.

M. Rosen
Phoenix, Arizona

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