SIR GROUT, LLC recognizes that the growth of online services, including Internet services, has created additional privacy concerns, particularly for consumers.
Online privacy concerns focus on the protection of ’Äúcustomer identifiable’Äù information which an individual or other customer reasonably expects to be kept private. As the term suggests, ’Äúcustomer identifiable’Äù information is information which can be associated with a specific individual or entity, including, for example, a customer's name, address, or telephone number, email address, and information about online activities that are directly linked to them.
Business web sites may ask visitors to supply information about themselves,
particularly when information, service or merchandise is requested,
but often simply to be able to better target the company’Äôs services
to the customer’Äôs interests and requirements.
The SIR GROUT® Online Privacy Policy
Informed Choice: SIR GROUT, LLC has put in place the following Online Privacy Policy to protect customer identifiable information. This policy covers SIR GROUT, LLC and applies to all customer identifiable information that SIR GROUT, LLC obtains when a customer registers for or uses a SIR GROUT® service, including visiting an SIR GROUT-owned and/or -controlled website.
Disclosure: SIR GROUT, LLC will not sell, trade, or disclose to third parties any customer identifiable information derived from the registration for or use of SIR GROUT® Online Service ’Äì including customer names and addresses ’Äì without the consent of the customer (except as required by subpoena or other legal process or in the case of imminent physical harm to the customer or others). When SIR GROUT® uses other agents, contractors or companies to perform services on its behalf, SIR GROUT, LLC will ensure that the company protects your customer identifiable information consistent with this Policy. If SIR GROUT, LLC includes your name and any other customer identifiable information in a directory that SIR GROUT® creates from information we receive, the company will give you the opportunity to have your information excluded from that directory. Business directories that SIR GROUT® creates may, however, contain information obtained from other sources.
Collection and Use: SIR GROUT, LLC will collect and use customer identifiable information for billing purposes, to provide and change services, to anticipate, or to create and inform you of products and services that better meet your needs. This means that SIR GROUT, LLC may use your customer identifiable information, in conjunction with information available from other sources, to market new services to you that we think will be of interest to you, but we will not disclose your customer identifiable information to third parties who want to market products to you.
Security: SIR GROUT, LLC has implemented technology and security features and strict policy guidelines to safeguard the privacy of your customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available.
Email Contents: SIR GROUT, LLC will not read or disclose to third parties private email communications that are transmitted using SIR GROUT® services except as required to operate the service or as otherwise authorized by law.
Account Information: SIR GROUT, LLC honors requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Customers may verify that appropriate corrections have been made.
Customer Concerns: If you are a consumer with concerns about SIR GROUT, LLC’Äôs Online Privacy Policy or its implementation you may contact us at (866) 476-8863.
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