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EfflorescenceEfflorescence occurs when water leaves behind salt deposits on natural stone surfaces. It creates a white, powdery substance on the stone. This is a clear sign of water damage. It shouldn't be left unchecked because it could lead to more time-consuming repairs in the long run. Our professionals can quickly identify efflorescence, clean, and seal the stone to prevent future damages.
EtchingNatural stone surfaces are sturdy and reliable but not impervious to deterioration. Dull spots can appear on the surface, spoiling its natural gloss. This is known as etching and it occurs when harsh chemicals or substances with acidic properties are left on the stone for long periods of time. Dull surfaces don't leave a good impression on your customers. Fortunately, we have the right processes, equipment, and products to remove any etches your stone surface might have.
I have been with Sir Grout for the past 6 months and they have done a fantastic job addressing the issues we had with our lobby floor. The Refinery Hotel is a high traffic location and the lobby floor had major grout issues as well as heavy wax coating added by our prior vendor. He was able to restore the stone to its original look and made our grout look brand new.
The owner was easy to work with in completing the job in a number of overnights to avoid the heavy volume of our hotel with little to no issues for our guests. Since original service he has been completing monthly refreshes and works with our time restrictions on the overnight.
There was 1 instance where I was not happy with the technicians work that was completed during a monthly visit and I immediately called the owner. He answered my call right away, listened to my concerns, came personally to review, and rescheduled his tech the following week without additional charge. I think that goes a long way when conducting business... To do the right thing and Sir Grout understands this is important.
Re-caulkingCaulk is an essential component for structural integrity because it seals the joints or seams and prevents water damage. Unfortunately, caulk doesn't last forever. It can develop cracks because of the natural contraction a structure undergoes as seasons and temperatures change. Old and damaged caulk should be replaced immediately. With our maintenance program, we make sure your caulking is always replaced with a high-quality, resilient solution.
Deep Cleaning and SealingA booming business can receive hundreds of customers daily. With all this foot traffic, susceptible areas like the grout lines can quickly become dirty and unsightly. When grout absorbs dirt, grime, or liquids the damage can't be removed easily. We are experts in solving these issues. Our periodic maintenance includes deep cleaning and sealing to ensure the integrity of your surfaces.
Grout Re-coloringGrout can acquire a darkish or brownish color when it is full of dirt, grime, or debris. Also, harsh cleaning products with strong chemicals can cause discoloration in the grout lines. We have a special process to seal and re-color the grout lines in case any damage has occurred. This process is always at your disposal with our maintenance program.
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