Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Addressed an issue with shower floor; grout discolored in certain areas. Jeff explained what was causing this and proposed a couple of solutions to mitigate the problem. Technician who did the actual work cleaned the tile and grout and addressed the issues identified by Jeff. I'm hoping this will give me a couple more years of service on the floor before thinking about retiling. I would recommend this service.
Both Chris (who gave the quote) and Brian the technician were pleased, professional and extremely knowledgeable in their field of expertise. They were not pushy and very efficient! My floors & tub look brand new. I would highly recommend them. Extremely happy customer.
Exceeded my expectations. Made all my tile floors look brand new. Peter did an amazing job and was a pleasure to work with. He helped me choose my grout colors by laying out/ sampling all my options on each floor. Very professional company to deal with. Five Stars for Sure.
Back in 2013, we made the mistake of selecting a light color grout for the ceramic tile floors in our new home. Over the last 9 years, mopping, dogs, and life, in general, stained the grout. At our last house, my wife and I used wire brushes to hand-scour the grout and the work was exhausting! This time around, we decided to pay to have it done. The quote gave us a little sticker shock, but after what we experienced when we cleaned grout before, we decided to give Sir Grout a try. Carlos was courteous and professional and honored my wish for a start time that would be after my wife had left for work, so she could get ready in complete privacy.
They were booked up, so the time from quote to cleaning was less than four weeks. I expected loud equipment but was pleasantly surprised to experience quiet cleaning equipment and was able to get remote work done, during the process. We had the grout cleaned in six rooms and one tile replaced as it had been cracked by something heavy being dropped on it. The work was done in about 7 hours. The grout and tile floor now look like they did when we first bought the house! Although that was the goal, I was shocked at how good it looked. The improvement in appearance was honestly far better than I expected.
Some of the other reviews state that their grout was just painted, rather than cleaned. I was at home for the entire project and I saw no evidence of that. Others stated that a few months after the grout cleaning, the grout went back to looking dirty. I asked Carlos about how long the cleaning could be expected to last and Carlos explained they have two products. One of them DOES have to be redone after some time. I think he said 2-3 years. I asked about a PERMANENT solution, since I am a low-maintenance type of guy. That's the service we paid for. You can bet that I'll be extremely disappointed if the permanent fix turns out to be temporary...and I'll update my review. In the meantime, we'll enjoy our like-new floors!
Incredible team. We loved their work and they were so quick to get us on the schedule when we had a tight timeline. Highly recommend.
Great experience with Sir Grout and perfect results, thank you!
Very professional from start to finish! Jose was our technician. He was knowledgeable, very helpful, and took pride in his work. He made sure I was pleased and let me know about their 1 year warranty. I sell real estate for a living and would be happy to refer this company and Jose to any of my clients.
Thanks so much Sir Grout! I am very happy with my renewed and beautiful tile floors! Your guys were professional yet friendly, knowledgeable, and efficient. My floors are the cleanest they've been in years and look brand new! Amazed with the grout lines. Perfection!
From consultation to finished project total professionalism and efficiency. I would be able to recommend Sir Grout unreservedly. 1st rate company.
The team at Sir Grout was great to work with. We've been referring them to clients for the last couple of years. They are thorough, care about doing the right thing, and exceeding expectations. My best recommendation in working with them is to be clear on what you need and the area of the home that needs service especially when the estimate is done through a video app vs a site visit. Overall, you'll be satisfied by their responsiveness, quality of work, and value.
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