Recent Reviews
This past Friday, July 22nd, was a wonderful day thanks to Sir Grout! We wanted to share our story so others may choose this company for future reference. My husband and I have tile flooring throughout our home, excluding the bedrooms. Immediately after purchasing our place we sealed, with our hands on our knees, all the tile grout lines and kept cleaning them. The dirt still accumulated and grew increasingly deep within the grout. So, we scheduled an appointment with Brian, a representative from Sir Grout, who successfully convinced us with a visual demonstration to try their product and process. To our amazement, a very difficult job was performed by Chuck and Angel who did excellent and outstanding work on all our tile flooring. They went above and way beyond serving us in every aspect. I specifically appreciated Chuck touching up and repeating efforts in one area of the kitchen which was caused be an appliance vendor. It truly made a difference and says so much about his desire for customer satisfaction. Everyone on the staff was friendly, courteous, and genuine in wanting to help us. From our experience, we most highly recommend them!
Earlier this week, the lead service technician, spent the entire day working in our rather large master bathroom and it looks fantastic! There is extensive tile on the floor, around the tub and wall behind it, and in the walk-in shower. He repaired some tiny cracks and loose tiles, deep cleaned everything, and color matched all the grout (which varied slightly in color due to various renovations and wear over the years). In addition to his quality work, he was very nice and professional. He called to say he was running a bit late due to traffic, consulted with me on every little decision, kept me informed throughout the day, and left the bathroom spotless. I could not be more pleased and would highly recommend Sir Grout, and especially the tech!!
Seriously, there is no better company in Singapore to get help from when it comes to marble flooring.
Moving into a new rental landed property on the West Coast we had major issues with the flooring and the landlord was mucking us about. Without the facts and expertise from Sir Grout issues with the floor may have cost us a small fortune later in our lease (a ticking time bomb flooring wise).
Sir Grout was always lightning fast at replying to our emails and SMS. They also bent over backwards to fit in with our limited property access times/dates (my wife and I both work full time) for the inspection (measure and quote). When they visited the site she was clearly incredibly knowledgeable about flooring and she was honest about what was possible.
She could have told us anything and we would have done it and paid quite a bit, but being honest meant Sir Grout didn't make a cent. To manage the dodgy landlord, they wrote a comprehensive report (for free!) which we will use to protect us against any unreasonable claims by the landlord in future.
You cant go wrong with Sir Grout. You might save a few bucks with another flooring company but I promise you it will be false economy and not as good a service experience. Thanks Sir Grout - you have an awesome customer service ethos and a high value approach. Best Wishes!
Floors look like new and at a great price. They came out and gave a free estimate. Can't say enough about how good my floor looks. I never thought my grout could look this good again! They were very helpful and showed us how to maintain our beautiful new floors for years to come. I Definitely recommend them!
I was very pleased with the work the owner did for me in repairing my bathtub area. During the evaluation, he advised me how to prevent further damage while waiting for our scheduled date to do the work. He showed great care and the results were excellent. When the work was completed he showed me how to make the other tiles in the bathtub area shine and suggested some products to keep the area looking like new.
The owner was excellent, he arrived on time, answered all our questions, provided some great advice on related issues, and our counter looks great!
We used Sir Grout of Houston today to change our grout color from a very light color to a tobacco brown. We had to fix the work of a poor contractor who let dirt mix with the grout and ended up with uneven grout color. Sir Grout made each appointment on time and the technicians were very efficient, good natured and thorough in the work they completed. I would definitely work with them again and recommend this company 100%.
I was very impressed with the Sir Grout Singapore team! Excellent service!
Excellent service and beautiful work. Better materials than many!
Contacted Sir Grout to do grout repair and refinish our large shower/sauna tile, as well as the shower and sink in our master bathroom, and Olen did a great job. He got the job done in good time, did an excellent job, and cleaned the showers, etc. after he was finished. We were very pleased!
That's okay, we do. Schedule your free quote and we will inspect your tile, grout and natural stone surfaces and provide a recommendation to look like new again.
