Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Sir Grout did an excellent job on the epoxy work in our shower. Paul and Dylan were fantastic to work with — professional, punctual, and clearly took pride in their work. They walked us through the process, paid close attention to detail, and left everything clean when they finished. The results look fantastic — the shower feels brand new. Highly recommend them for anyone looking for quality grout or epoxy work!
Annalise came to give us a quote, she was incredibly nice, professional, and felt like she was shooting straight with us on what we should and shouldn't do, didn't try to upsell or push us to do more, in fact coached that we get less services than we were planning on getting.
Shakayla performed our service and was absolutely wonderful. Incredibly friendly, professional and informative. She worked ridiculously hard and went above and beyond to clean our grout and seal it. She even cleaned some rust stains in our shower we didn't even ask her to clean.
Don't hesitate to use this company.
My floors look excellent. Sir Grout made them look brand new after they cleaned my grout and added the color seal. Highly recommend.
Sir Grout came out and did an excellent job! Jose, Larry and Sandro were professional and moved furniture for me. They walked me through every step of the process and it looks amazing! Thank you to the team ❤️ I know the pictures have different hues to the tile but they did not change the tile color! Just clean and clear sealed the grout. Looks amazing!
Sir Grout truly knows the definition of customer service. It started with Jason in the call center, Lily facilitating an expeditious estimate and Eric performing an absolute transformation of both bathrooms!!! I can't say enough about the service I received today and will recommend Sir Grout to others!! Pure excellence!!
We hired Sir Grout to clean, regrout, and reseal our master bathroom (shower, walls, floor, and surrounding areas of the tub), kitchen floor/foyer areas, and reseal countertops. Fred from Sales was so helpful and knowledgeable, and we appreciated that he answered all of our questions and concerns as we have never done a project like this before. He provided samples of work and we couldn't wait to get started. Tom, our technician was here for two days and kept the entire workspace (upstairs and downstairs) completely clean. He explained every process before the next step was completed, and provided color options along the way for everything. He was extremely kind and friendly, and he also answered all questions we had regarding how to clean all areas properly. He did an amazing job and went above and beyond - and it shows!! The tiles look brand new, we couldn't be happier with Sir Grout and highly recommend this company!!
We have a large ceramic (lots of grout!) walk in shower. My husband was scheduled for surgery, and I recently fell and obtained a knee injury. Scrubbing the shower was hard enough on a regular basis, but now it was a real chore. And, since I wanted it cleaned prior to my husband's surgery, I started thinking about how I could get it cleaned thoroughly and decided I just couldn't do it.
I scheduled an appointment for a quote online. It was quick and easy. I received a confirmation and then another confirmation prior from the person coming to quote. Everything was explained, and when I told my reasoning for needing a clean shower, they got me on the schedule expeditiously.
I was thrilled with everything! The professional explanation, the helpful insight, AND the finished product. I forgot to take pictures but trust me, it is way nicer and cleaner. I am even going to schedule them for additional services once we get through the surgery!
Thank you so much Sir Grout Charleston!
Scheduling a quote was easy and had the option of virtual or in-person. I chose in-person. Julian arrived, reviewed my project and made several recommendations. He was pleasant, professional and not high pressure. He took pictures and sent me a competitive quote within an hour of his visit.
We were able to schedule the job just two days later. Jonathan was the tech for my job. He was on time and did a great job. He made two additional recommendations: a new sweeper for the bottom of the glass door and a re-caulking of the vanity with epoxy instead of the silicone that was used previous. I elected to do both, and he was able to add those items and still finish the same day.
Both Jonathan and Julian were very professional and pleasant to deal with. I would highly recommend both to family and friends. Thank you, Julian and Jonathan.
Shakayla was very professional and explained the process thoroughly. She did an awesome job!
Isaiah, Joseph and Rudi came and did the full restoration of our entire house travertine - grout repair, tile patching, restained the grout, sealing. Honestly the floor looks brand new. Thanks Sir Grout! I am so pleased.
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