Below are various video and written testimonials of satisfied customers.
Written Testimonials Pencil
Great service; great job. Tech came on time, was great, and was a really nice young man. Shower looks excellent and bathroom was left immaculate; HIGHLY recommend! Tech Adrienne was great and so very polite!
Sir Grout Houston made my 24-year-old tile floors look like new; we were absolutely impressed! Did a wonderful job on the grout in the glass block wall in our shower and my granite countertops as well. I've already recommended them to a friend! The owners were easy to work with, stayed true to their estimate. The techs were friendly and professional, and even wore shoe covers in my home, which was a nice courtesy.
Excellent work, great communication, fast response, cleaned up the work area, and super competitive pricing!
We used Sir Grout to regrout our laundry room and half bath and recaulk our bathroom tub and some windows. Tom was our service rep, and he was very knowledgeable and explained things to us. He did a great job and we are very pleased. He even gave us a recommendation on a product to use in the future to keep our floors looking new.
I had Sir Grout come out and re-caulk/grout my bathroom shower a couple of months ago. I was happy with the service itself and the shower looks great.
I had a minor issue getting the cleaning solution for upkeep and maintenance, but this was resolved helpfully by Sir Grout.
Liked the use of FaceTime to show problems with my caulk, and shower sweep too. The whole process was quick and efficient from start to finish, The person that came in to do the job, Felix, did a great job, and he was very nice. Not only did we have him redo the cock around the tub and replace the shower sweep, we also had him to clean up and reseal the marble tile in as well throughout the whole shower area. Everything looks great, and I'm sure it will last for quite a while. My Bldg. Engineer recommended Sir Grout to me, and I would highly recommend them to anyone else.
Wow!! I am so thrilled with all my results. My techs were prompt, personable, and very knowledgeable. My tile and travertine look better than new, and they are over 20 years old. Ann, David, and Meeko take pride in their work, and it really shows. They all worked under the supervision of our Rotti, Zelda. She gives them a four-paws up! :) I had to throw that in!
Ann has the patience of a saint. She had to strip, color seal, and grout our kitchen counter and backsplash, with a lot of grout lines and travertine. I was amazed how she floated the color seal into the travertine... beautiful work.
David did a great job on our bathroom shower and walls. He had to strip, color seal, and grout everything. He is fairly new to the company and loves his work — and it shows.
Meeko worked wonders on our lanai. He had to strip and color seal the floor, did a small grout repair in the bathroom, and color sealed the grout around the kitchen counter. Everything is so bright and clean! You can tell Meeko loves his work and has been doing it for a while.
The owner/estimator, Kat, was fantastic to work with! She had no doubt that I would be thrilled with the result — and she was right! She is coming next week to give us an estimate to clean and color seal all our tile floors. My neighbor loved our results, and she is getting an estimate on her shower floor too!
Thanks again to all for a GREAT job! Everything looks brand new! You guys are the BEST!
The team went above and beyond on the grout project at our house. It was a unique situation, but the quality service was only outdone by the customer service. Highly recommend!
We had a leaking shower stall with worn grout. Jay took a look at it and was forthright enough not to guarantee that regrouting and sealing would be enough. We opted for the work, though. The field technician was friendly and went out of his way to address whatever he thought might be a problem. The final product was very impressive; it truly looked new. He even got an intractable rust stain off a tile in another bathroom. An excellent experience.
Xavier did a marvelous, thorough job on our shower caulk, grout, and tile! Very professional and friendly, checking in with us at various points during the process. And kudos to Ambassador Ted for walking us through the estimate process! I highly recommend Sir Grout Charlotte for your work!
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