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Below are various video and written testimonials of satisfied customers.
Excellent work. Tile looks like new again!
Great Price, excellent service. Charge by the area not by the hour, so they can do the job right. I used to hate mopping because of our ugly grout, but now mopping is a lot more fun, and I take more pride in doing a good job to make it last.
I thought our floor was clean, just the grout was bad - but after they ran their special scrubber I was embarrassed at how much gunk was just down there. They made great suggestions on better quality cleaning products and sealers to use. I can seriously see a big difference on a daily basis. Thanks to the Sir Grout technician for doing such a wonderful job and all your advice.
I would use them again in a heartbeat. Some of the best customer service you can get, and that is getting more rare these days.
Update 5/20/16: We had our bookshelves rebuilt, which exposed some old tile and grout, and Greg came out and made the old grout match the already upgraded grout. Awesome customer service. He also gave my wife some advice on yearly maintenance we didn't know, which should save us $$$ in the long run.
It is a three step process and the grout looks very clean, brand new and will not stain... I am happy!
I used Sir Grout for my home in Queens... The owner came with his staff and really amazed me with the prompt and courteous service to begin with. I asked him at the last hour if he can have his men take care of another bathroom and he said no problem. Stayed late into the evening which really amazed me again and did a fantastic job! I was a bit worried they would rush, but they did not! I would not hesitate to recommend them to my family and friends, Great job!
Contacted Sir Grout to refinish a large, enclosed shower with a sauna feature which predisposes it to mold because the door has a tight seal on it; it was a last-ditch effort as I was ready to demolish the shower, tired of the continual mold problem. The Sir Grout technicians took care of the problem in a day; the shower was cleaned up, re-grouted and re-sealed. I was so pleased with the finished product that I hired them for a second, larger job involving multiple stone and tile surfaces in another residence and had the same experience. I was contacted after both jobs to make sure I was satisfied with the final product. On the second job, the owner, Brian Fultz actually advised me not to do a section of tile he thought was in good condition - I appreciate that honesty. Great, easy and efficient experience for me.
The Sir Grout technician did a fantastic job. He wore shoe covers and placed a tarp under his tools/equipment. I'm very pleased with the outcome. My countertops look brand new.
We recently had our kitchen tile cleaned by a well-known company who claimed that they would be able to remove wax from the tile and restore the grout color. Needless to say we were quite disappointed with the outcome and called the company to complain with no resolution.
We received a flyer for Sir Grout and decided to set up an appointment to look at our kitchen tile. Tim O' Leary was very personable as well as knowledgeable about our problem and we decided to move forward.
Well, all we can say is that we were very satisfied with the work and the tile looks as it did when installed 10 years ago. The workers were very professional and we would gladly recommend Sir Grout to anyone who needs their tile and grout brought back to "life".
These guys are awesome! I spent $5000 on limestone/marble floors in bathrooms and never knew that certain products etched the tiles.
They were here for around 3 hours and brought it back to the original factory honed finish. Something another company I paid $500 to, could not do. They will be my go to refinish for any sort of natural stone moving forward!
Job was done well and problem of water leaking from shower was fixed by the caulking but technician was over an hour late. Price was good and scheduling was very easy. Everyone I dealt with was very polite. The tech was professional, cleaned up great and did a good job re-caulking the shower. Would use again.
Today I was wow'd by Sir Grout! Not that I'm easily impressed by contractors; but Sir Grout is several levels above many contractors who have a claim to fame and truly should be ashamed of their name. Sir Grout came ready for work, had a plan and an expert group of tile experts who carried out their plan, and then some. The "then some", you may ask? Let me explain. Many contractors come with a work order and just complete the job contracted. Sir Grout came, looked at the house tiles wherever they carefully tread. Pointed out what was ordered, what actually needed to be done to make things more presentable and functional and went about doing exactly that. The job was completed in a timely manner, within cost, and before departing ensured that I had a clear awareness and understanding of the proper care and maintenance of the tile work completed as well as that which existed. My hardy thanks and a well done to the Sir Grout team.
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