I contacted Sir Grout based on Angie's list ratings. Owner Chris Wyand came to the house, reviewed our needs, and explained options. Within a day he e-mailed detailed invoice and cost information and appointment date was set. Two Sir Grout staff members arrived promptly on the day of the appointment. Both were very professional, friendly, polite and neat. They set to work immediately and worked for several hours. Our kitchen floor, shower enclosure and bathtub now look brand new. They provided written care instructions at the completion of the job. We were very pleased with the work. Owner Chris followed up with an e-mail thanking us for our business which I thought was very nice. We would definitely recommend Sir Grout.
Excellent service on all fronts, from initial contact to follow-up to make sure service was what we wanted/expected. I'm critical of any work done at my home and Sir Grout was extremely thorough and professional. I was consulted from time to time on matters, such as matching grout color, and when the job was done, Chris thoroughly explained the do's and don'ts of granite, products to use/not to use, etc. The technicians were very pleasant in their manner, answered my myriad questions expertly and all in all the experience was A+.
Sir Grout did an outstanding job of restoring our travertine tile! We had bought a home that had been vacant for a number of years. The 1400 square feet of tile was dull and pitted. We had asked at least six different tile shops for help. No one had any idea! Sir Grout was extremely knowledgeable, courteous, and efficient. We could not be happier with the results! Thank you Sir Grout - it looks amazing!!
Chris did such an amazing job! So thorough!
Cannot say enough good things about the service I received, how prompt and pleasant the Team was to work with and the quality of the work that was done. What really impressed me was that they were more than willing to work around my travel schedule and come on a Sunday - that for me really set Sir Grout apart from any other service provider I have worked with. Would definitely recommend Sir Grout and will definitely do business with them again.
Eddie Moleros at Sir Grout is my hero. We were selling our UES coop and the limestone floors and bathroom had been badly stained and cracked by our renters. I got Sir Grout through the internet, they gave me a reasonable estimate, and I held my breath and hired them. When Eddie's workmen finished and I inspected it, there was one place I was dissatisfied with and I thought I would have to live with it; but Eddie himself came back the next day, redid the work and some additional work -- and would not accept an additional dime, even though I offered to pay for his time. He only wanted me to be thoroughly satisfied.
Results are spectacular - I sold my apartment the first day on the market!
I would recommend Sir Grout to anyone!
Hey Tom, I am very pleased with the results, your technician did a fabulous job, I regret just not doing it sooner.
I will certainly recommend your service to others.